In today’s technology-driven world, conversation is an (almost) lost art. But those who know its secrets succeed — whether it’s across the board table, in a sales call or at a cocktail party. BLI instructor Greg Conderacci will share the same conversation tools and tips he’s taught at Fortune 500 companies, at leading graduate schools, and to his own sales teams. Learn key questioning and listening skills, including how to begin a conversation and how to follow up.