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Strengthen the Inquiry Skills You Need to Gather Evidence (17W682-13)

Description

Recent developments in various auditing, regulatory and compliance
standards have increased the importance of effective inquiry as a means
of gathering sufficient and appropriate evidence to support conclusions.
This course will provide tips and techniques for effectively gathering
information needed from management, employees, and others – while
maintaining and enhancing interpersonal relationships. We will also
emphasize how to evaluate whether sufficient and appropriate evidence
has been obtained to satisfy objectives of inquiry procedures.

Learning Objectives
  1. Discuss the proficiencies needed to successfully conduct both effective and efficient inquiries as a means of gathering audit evidence
  2. Explain how to construct effective questions to satisfy intended interview objectives
  3. Describe how to manage conflict and other uncomfortable interview situations
  4. Explain important "attentive listening" skills
Major Topics
  1. Overview of common uses of inquiry to satisfy various professional and regulatory standards and requirements
  2. Potential traps and downfalls when relying on inquiry to support objectives
  3. Structuring interviews for maximum effectiveness
  4. Analyzing communications for clues of deception
  5. Options for increasing the persuasiveness of information gathered through inquiry
  6. Emphasizing the soft skills necessary to enhance and preserve interpersonal relationships
Course Level
Basic
CPE Field of Study
Auditing
2
Location
Online
Event Information
When
Jul 10, 2013
1:00 pm - 3:00 pm EST
Location
Online
Total CPE Credits
2
Format
Webcast Replay

Register for this Event

Strengthen the Inquiry Skills You Need to Gather Evidence (17W682-13)


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