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Seven Secrets of Successful Business Communication – Part 2 (17W016-15)

Description

This is part 2 of a 2 part series. This course is about the art and
skill of good business communication – and how it can make you more
effective and successful. In particular, it’s about buffing your
communication ideas and skills in practical ways you can use right away.

Learning Objectives
  1. Outline the fundamental rules of good business communication: listening, questioning, speaking and writing
  2. Offer assorted helpful “tips and tricks”
  3. Be fun.
Major Topics
  2. Seven mistakes NOT to make
  3. It’s ALL about trust
  4. Understanding your audiences’ needs and how to discover them
  5. Listening like a thief
  6. Conflict communication
  7. How to get organized – fast
  8. Business writing hints
Course Level
Intermediate
CPE Field of Study
Communications*
2
Location
Online
Event Information
When
May 20, 2015
9:00 am - 11:00 am EST
Location
Online
Total CPE Credits
2
Format
Webcast Replay

Register for this Event

Seven Secrets of Successful Business Communication – Part 2 (17W016-15)

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