This session will enable participants to more effectively motivate
employees, bring about performance excellence, retain top workers and
thereby reduce unwanted turnover. (Available in 4 or 8-hour sessions)
Learning Objectives
Participants will learn to develop behavioral performance standards
using the facilitator’s Iceberg Theory and will learn how to eliminate
actions which contribute to losing their top performers
Major Topics
Develop objective performance standards based on behavior, rather than
personality
Communicate expectations to foster employees’ success
Administer rewards and consequences to generate superior performance
Take the stress out of performance management
Protect their
organizations from legal vulnerability
