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Managing Strategic Business Partners (17W541-13)

Description

A growing number of organizations report that as much as 80% of their
core business processes are now handled through various types of
strategic or outsourced business partners. Managing these relationships
successfully and profitably requires a unique approach – one that
creates win-win-win outcomes for the organization, the business partner,
and the customer.
This program will show you how to develop and build strong, strategic
business partnerships by establishing best practice options. It is
particularly well-suited as a Customized Training Solution session
between business partners.

Learning Objectives
  1. Define the best practices for creating and developing business partner relationships
  2. Determine criteria for evaluating a critical relationship
  3. Develop a plan for improving and broadening the partnership
Major Topics
  1. The differences between partner and customer-supplier relationships
  2. Business/operational vs. relationship/cultural requirements
  3. Business partner selection criteria and process
  4. Developing a relationship management strategy
  5. Techniques for getting buy-in and commitment
Course Level
Intermediate
CPE Field of Study
Marketing*
2
Prerequisites
Professional management experience
Location
Online
Event Information
When
Feb 27, 2013
12:30 pm - 2:30 pm EST
Location
Online
Total CPE Credits
2
Format
Webcast Replay

Register for this Event

Managing Strategic Business Partners (17W541-13)


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