In today’s business world, it is necessary to have entrepreneurial zeal, leadership vision and operational excellence. Knowledge workers face extraordinary pressures to innovate, manage and control processes. Rates of change, industry consolidation and growth requirements all contribute to the increased demands of day-to-day performance and increased ambiguity on when to use certain skills.  These pressures have us looking at reassessing the Leader-Manager approach to Knowledge Workers. In this webcast, we will look at how to create a balance between using leadership and management skills as a practitioner in any workplace.

The reality is that you, during any given business day, will have to use both, regardless of your role. Understanding what leaders do, why they do it and when they do it is vital to understanding when, where and how to manage. The worst thing you can do is mix your uses, like managing when you should be leading or leading when you should be managing. Take the time to invest in the skills you need to get things done in complex work environments!