Increasingly, generational differences are causing conflict and
frustration in many organizations. Some of the differences, from how an
employee views a dress code or work hours to how work gets done and what
a full day of work means, are creating dissension. Each generation seems
to be communicating: “What are they thinking “In this program, you will
learn about generational differences and develop an appreciation for how
valuable those differences can be. You’ll identify the areas where
differences are most evident and discover ways to deal with them. This
includes giving and receiving feedback, managing performance
expectations, and increasing organizational effectiveness, productivity
and harmony.