New generations are bringing different expectations to the workplace,
and globalization continues to increase the complexity of the situation
by introducing new markets, new demands, and more diversity. How does
any one individual enable others to produce results in this kind of
environment This workshop introduces and compares the differences
between leading, managing and facilitating teams, divisions and
organizations; the situations in which each of these approaches is
appropriate; and some skills for getting better at switching between
them effectively.