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*Controller Series: Sending and Receiving the Gift of Feedback

Description

In our daily professional and personal lives, we are constantly giving and receiving feedback. Feedback is essential to our overall personal and professional development. However, the perception of feedback tends to make the receiver very defensive and the sender seem abrasive.  This course will provide strategies to give and accept feedback graciously, and provide non-offensive feedback and constructive criticism that encourages the person to work on their opportunities with enthusiasm and empowerment.

Learning Objectives
  • Identify the three types of feedback and when to use each.
  • Identify the barriers and blind spots in receiving feedback
  • Determine how emotions turn feedback into a battle
Major Topics
  • What are the three types of feedback and when to use each?
  • Type 1: Evaluation
  • Type 2: Appreciation
  • Type 3: Coaching
  • Commonality in all three
  • Identify the barriers and blind spots in receiving feedback
  • Recognize how emotions turn feedback into a battle
  • Solicited & unsolicited feedback
  • Key takeaways
Provider
Business Learning Institute
Course Level
Intermediate
Professional Area of Focus
BLI Leadership
Future Ready
CPE Field of Study
Business Management & Organization
1
Who Should Attend

Aspiring leaders and leaders of teams and organizations

Instructor(s)
Peter Margaritis
Prerequisites

Aspiring leaders and leaders of teams and organizations

Advanced Preparation

None

Event Information
When
Available 24/7
Location
Online
Total CPE Credits
1
Format
On-Demand

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$ (% off)
$35.00

NON-MEMBER


$ (% off)
$45.00
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*Controller Series: Sending and Receiving the Gift of Feedback


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