*Controller Series: Communicating for Connections with Coworkers, Customers, and Stakeholders

Description

How you communicate with your internal and external customer can make or break your career! We all know how to talk, but how do we make sure we are really connecting with others? This course will discuss different personality styles and demonstrate the different ways to communicate information to them. See how recognizing their personality style(s) can turn communication breakdowns into breakthroughs.

Learning Objectives

Distinguish the three types of misconceptions of communication
Identify the different types of personality styles in the workplace
Recognize how to communicate with the different types of personality styles effectively

Major Topics

What are the three types of misconceptions of communication?
What are the different types of personality styles in the workplace?
Recognize how to communicate with the different types of personality styles effectively
Key takeaways

Provider

Business Learning Institute

Course Level

Basic

Professional Area of Focus

BLI Leadership

Future Ready

CPE Field of Study

Business Management & Organization

Who Should Attend

Aspiring leaders and leaders of teams and organizations

Instructor(s)

Peter Margaritis

Prerequisites

None

Advanced Preparation

None

Event Information

When

Available 24/7

Location

Online

Total CPE Credits

Format

On-Demand

$35.00

$45.00

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