There is always room for improvement, and the final course in this
series is for supervisors who wish to work on management skills. Staff
can go from skilled technicians to well-rounded business managers by
cultivating their communication skills, improving supervisory abilities,
utilizing and appraising staff and becoming more accomplished at
maintaining client relationships. Topics covered include motivation,
engagement planning, staff supervision, business consulting services,
time management and billing and collection. Staff will learn to
effectively and efficiently manage engagement responsibilities, discover
ways to help grow their firm and find out what is expected of them as a
supervisor, while improving their communications skills.