There is always room for improvement, and the final course in the AHI
staff training series is for supervisors who wish to work on management
skills. Staff can go from skilled technicians to well-rounded business
managers by cultivating their communication skills, improving
supervisory abilities, utilizing and appraising staff and becoming more
accomplished at maintaining client relationships. Topics covered include
motivation, engagement planning, staff supervision, business consulting
services, time management and billing and collection. Staff will learn
to effectively and efficiently manage engagement responsibilities,
discover ways to help grow their firm and find out what is expected of
them as a supervisor, while improving their communications skills.